Contact
Police and Rescue services
Phone:
112
State name, exact location and case
For less urgent matters, call +46 77 114 14 00.
Swedish Customs
Phone:
90 114 or +46 77 46 90 114
Swedish Customs monitors and controls the flow of goods in and out of Sweden. We ensure that correct customs duties, taxes and other fees are paid and that rules for import and export restrictions are followed.
It is also possible to send in tips through:
The command center
Phone:
+46 10 109 66 66
Arlanda Service Center
Contact Arlanda Service Center immediately if you lose your badge or other identity document. Remember to also file a police report.
Arlanda Service Center - authorisation documents
The customer counter is staffed at the following times:
Monday-Friday 06:00-18:00
Saturday and Sunday 07.00-13.00
Tel. 010-109 66 50 (phone hours 08.00-11.00 weekdays)
Fax: 010-109 66 99
E-mail: servicecenter.arn@swedavia.se
APOC Supervisor
Phone:
+46 10-109 13 00
Airport Technical & Operational Supervisor (ATOS)
Swedavia Logistics Checkpoint Arlanda
Phone:
010–109 19 00 / +46 10-109 19 00
Email:
checkpoint.arn@swedavia.se
Please contact Checkpoint Arlanda for:
- Delivery and operational matters
- For matters regarding Intra, customer questions or administration
HVAC Arlanda
Email:
vvs.arn@swedavia.se
Stena Recycling Customer Support Stockholm Arlanda
Phone:
010-4457272
Email:
swedavia.stockholm@stenarecycling.se
Agreements, orders, requests for quotations, waste issues, etc.
E-mail is read weekdays at 07:00- 17:00. Response within 24 hours weekdays.
Telephone hours: Weekdays 08:00-16:00
Stena Recycling Customer Support
Phone:
+46-10-4457272
Email:
swedavia.stockholm@stenarecycling.se
Stena Recyckling customer support is contacted regarding orders, quotation requests, waste issues, etc.
Email is read weekdays at 07:00 – 17:00 (Response to email within 24 hours weekdays)
Waste Management Swedvia
Email:
avfall@swedavia.se
Taxi
Taxi agreement Stockholm Arlanda and Bromma
Email:
info.arlanda@parkman.nu
In order to sign an agreement with Swedavia, a number of information needs to be submitted via email.
The processing time for signing a contract is 14 working days.
Parkman at Stockholm Arlanda Airport
Email:
info.arlanda@parkman.nu
For questions about operations, transponders, pick up/boom openings and more, please contact Parkman at Arlanda Taxiremote.
Swedavia Angöring Stockholm Arlanda and Bromma regarding agreements or invoicing
Email:
angoring@swedavia.se
Service hours: Weekdays during office hours.
Arlanda Taxiremote Customer Service for pre-booking questions
Phone:
08-122 030 10 / +46 8 122 030 10
Please contact Arlanda Taxiremote regarding pre-bookings.
Service time: 24/7/365.
Infomaster
Email:
swedavia.infomaster@swedavia.se
Infomaster is responsible for the development and management of the extranet, overall structure, editorial issues and user-friendliness.