Contact
Police and Rescue services
Phone:
112
State name, exact location and case
For less urgent matters, call +46 77 114 14 00.
The command center
Phone:
+46 10 109 66 66
Arlanda Service Center
Contact Arlanda Service Center immediately if you lose your badge or other identity document. Remember to also file a police report.
Arlanda Service Center - authorisation documents
The customer counter is staffed at the following times:
Monday-Friday 06:00-18:00
Saturday and Sunday 07.00-13.00
Tel. 010-109 66 50 (phone hours 08.00-11.00 weekdays)
Fax: 010-109 66 99
E-mail: servicecenter.arn@swedavia.se
APOC Supervisor
Phone:
+46 10-109 13 00
Airport Technical & Operational Supervisor (ATOS)
Swedavia Logistics Checkpoint Arlanda
Phone:
010–109 19 00 / +46 10-109 19 00
Email:
checkpoint.arn@swedavia.se
Please contact Checkpoint Arlanda for:
- Delivery and operational matters
- For matters regarding Intra, customer questions or administration
Airport Rescue Officer (ARO)
Phone:
+46 10-109 14 50
Fire Safety Questions
Phone:
+46 010-109 14 73
HVAC Arlanda
Email:
vvs.arn@swedavia.se
Stena Recycling Customer Support Stockholm Arlanda
Phone:
010-4457272
Email:
swedavia.stockholm@stenarecycling.se
Agreements, orders, requests for quotations, waste issues, etc.
E-mail is read weekdays at 07:00- 17:00. Response within 24 hours weekdays.
Telephone hours: Weekdays 08:00-16:00
Stena Recycling Customer Support
Phone:
+46-10-4457272
Email:
swedavia.stockholm@stenarecycling.se
Stena Recyckling customer support is contacted regarding orders, quotation requests, waste issues, etc.
Email is read weekdays at 07:00 – 17:00 (Response to email within 24 hours weekdays)
Waste Management Swedvia
Email:
avfall@swedavia.se
Taxi
Taxi agreement Stockholm Arlanda and Bromma
Email:
info.arlanda@parkman.nu
In order to sign an agreement with Swedavia, a number of information needs to be submitted via email.
The processing time for signing a contract is 14 working days.
Parkman at Stockholm Arlanda Airport
Email:
info.arlanda@parkman.nu
For questions about operations, transponders, pick up/boom openings and more, please contact Parkman at Arlanda Taxiremote.
Swedavia Angöring Stockholm Arlanda and Bromma regarding agreements or invoicing
Email:
angoring@swedavia.se
Service hours: Weekdays during office hours.
Arlanda Taxiremote Customer Service for pre-booking questions
Phone:
08-122 030 10 / +46 8 122 030 10
Please contact Arlanda Taxiremote regarding pre-bookings.
Service time: 24/7/365.
Infomaster
Email:
swedavia.infomaster@swedavia.se
Infomaster is responsible for the development and management of the extranet, overall structure, editorial issues and user-friendliness.