Important for those who conduct business at the airport - Stockholm Arlanda Airport Extranet

Important for those who conduct business at the airport

Agreements
  • In order to conduct business at the airport, a written agreement is required between the company and the airport.
  • Learn more about the type of agreement required.
  • Once the company has received a contract proposal and signed it, at least one person from the management function must participate in the mandatory introduction for new actors. The training must be completed before the business begins.
Regulations
  • In order to operate an airport, the airport and its actors must comply with applicable regulations, Commission Regulation No. 139/2014 and broken down into detailed requirements in AMC and guidance documents in GM. Based on this, the Swedish Transport Agency issues a certificate for airport operation.
    The regulations are available on EASA's website.
  • In some cases, it is necessary to adapt the overall regulatory framework to local rules at the airport, which Stockholm Arlanda Airport does in the Airport Regulations (AR). Airport Information (AI) advertises other important information that concerns the operations of the airport, for example, sometimes major AR changes are announced in AI before the changes come into force.
  • For those of you who conduct business at the airport, it is important to keep yourself and your employees updated on the rules that apply, and other important information that concerns the business. By subscribing to AR and AI, all changes are sent out automatically.
  • Go to the Subscribe page to sign up and your employees as subscribers.
Safety Management System (SMS)
  • Under Commission Regulation (EU) No 139/2014, approved airports must have a safety management system that shows how aviation safety work is organised and how it is carried out at the airport.
  • If you conduct business at the airport, you should take part in the contents of Stockholm Arlanda's Safety Management System (SMS), which is located under chapter 2 of the airport's public short version of the Airport Regulations. 
Forum
  • The airport continuously holds external and internal meetings that deal with aviation safety. The Runway Safety Team meets four times each year and discusses issues to prevent Runway Incursions. In addition to Swedavia actors, flight crew members and the air traffic control tower participate in the forum.
  • The Airside Safety Group (ASG) coordinates issues related to aviation safety and operations. Among the participants are representatives from companies in ground handling, de-icing, catering, freight, refueling, cleaning, technical maintenance, staffing and sanitation. For questions about ASG, you can contact Airside Business by e-mail: per.lindgren@swedavia.se
  • In the airport's SMS you can see which forums are available at the airport.
Event reporting
  • Everyone who works at the airport has an obligation to report incidents that have, or could have, affected flight safety.
  • For those of you who conduct business at the airport, it is therefore important to make your staff aware of where the reporting should be done, but it is also important to ensure that reporting is actually carried out.
  • Remember that reporting must be done immediately, and no later than before the end of the shift!
  • The airport investigates all incident reports and uses the results to improve operations.
Training
  • If you conduct business at the airport, you have an obligation to ensure that you and your employees have the skills needed to perform the tasks. This responsibility also includes having an overall overview of the skills/training that the employees have.
  • The security and safety training is mandatory for everyone who will be working in the airport's security restricted areas, and who therefore needs a badge.
  • In the Airport Regulations, the airport requires, among other things, that anyone driving a vehicle within the airport's traffic area must have undergone driving permit training, which is then repeated every two years.
  • Anyone who needs a permit to drive in the airport's manoeuvring area is also required to have radio communication training.
  • In addition to the training provided by the airport, you must ensure that employees who drive special vehicles receive special training for this.
Traffic
  • Traffic on airside is regulated to ensure that flight safety is maintained at the highest level, and that risks are otherwise managed so that incidents that may lead to injuries are minimized and, if possible, avoided.
  • The rules that apply at the airport are mainly based on the Road Traffic Regulation and rules in Commission (EU) Regulation No. 139/2014, but with some local adaptations that can be found in the Airport Regulations (AR). 
  • Information about changes – temporary or permanent, traffic diversions or anything else that may affect daily operations can be found in Airport Information (AI).
  • Everyone who serves at airside has an obligation to inform themselves about traffic rules and any changes that occur. Therefore, make sure that your staff have access to information published here on the extranet.
Risks
  • There are risks in all operations - in the company we analyse the financial risk, in traffic we take into account the risk of personal injury and material damage.
  • In terms of aviation safety, the airport uses a risk management system in which the Safety Management System (SMS) is the mainstay.
  • Safety evidence is our, and your, part of the safety analysis where risks are identified, evaluated, calculated, assessed and weighed against risk mitigation measures. This is an important part of preventive aviation safety work.
  • In the case of all types of changes that take place at the airport, a safety certificate must be carried out before the change is implemented. The level of safety evidence to be carried out depends on the impact of the change on flight safety and is described in the airport's SMS.
  • Event reporting highlights the situation in everyday life, where repeated events in the statistics can reveal hidden risks and provide an opportunity for corrective action.
  • Investigative work penetrates deeper into incident reporting and follows up on trends, provides suggestions for improvement measures and provides a basis for focus areas.
  • Auditing is the part that joins together the work on aviation safety and captures that the system works.