Issue Report Wifi

Issue reporting applies to Internet Wifi Office, OPERA and your own SSIDs in Swedavia's wifi.

Service hours:

Monday-Friday between 08:00-17:00.

 

Customer/Company

Role/Position

Full name

Email address

Mobile number

Username, login?

Airport -- Select an option -- Arlanda Bromma Landvetter Malmö Luleå Kiruna Umeå Åre Östersund Visby Ronneby

House/room

Number of affected users?

When did it last work?

How is the computer connected? -- Select an option -- Wired Wireless Open WiFi network Mobile broadband

Wireless network (e.g. SSID OPERA)

Wall socket/Port number

IP address

MAC address

When did the issue occur?

Has the computer been restarted?

Yes

No

Does the client respond to ping?

Yes

No

Can the computer access external websites, e.g. www.aftonbladet.se?

Yes

No

Can the user send and receive emails?

Yes

No

Internet speed (via bredbandskollen.se)?

Describe the problem

Attachments

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