​Police Arlanda

For urgent matters, call 112 and ask for the police.

Other police matters: call 114 14 and ask for the airport police

Ambulance and rescue service

Call 112. State your name, exactly where you are and details about what is happening

ATTENTION! Always inform the Security Center (LC): 010-109 66 66 and APOC Supervisor:
​010-109 13 00 that an ambulance has been requested. They can enable the fastest possible handling upon the arrival of the ambulance.

​Airport manager on duty and security officer on duty

The APOC Supervisor is contacted, among other things, in the event of all forms of disruption in e.g. passenger flows, safety and operations as well as major disruptions in general and must be informed of workplace accidents and events that also may be of mass media interest. Leads and coordinates the airport's minute operational effort during major events.

Tel. 010-109 13 00​

Security Center (LC)

You call LC if you want to report violations regarding security and if you have questions regarding access to authorized areas.

Tel. 010-109 66 66

Malfunction reporting​

Malfunction notifications of electricity, water, ventilation, lifts etc

Tel. 010-109 66 00

Arlanda Service Center

Authorization documents

Tel. 010-109 66 50 (telephone hours 9 am-4 pm weekdays)

E-mail: servicecenter.arn@swedavia.se

ATOS (Airport Technical & Operative Supervisor)

Has overall minute operational responsibility for the technical facilities at the airport.

Tel. 010-109 15 10

Customs office Arlanda

Customs matters

Officer on duty, tel. 08-456 66 20

Tips regarding smuggling, call 112 and ask for Customs.

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